Terms and Conditions
Cancellation & Refunds
My Beauty Clinic respects that your time is valuable and appreciate that you understand ours is too. We have a 24hour cancellation policy. Any cancellations made within the 24hr period may result in a cancellation booking fee being applied.
Dear valued client
With every professional business, there is a serious side…. Thank you for taking the time to read, understand, and appreciate this new enforcement.
We understand that circumstances arise that do not allow you to keep your appointment, but please remember to be courteous by calling 24 hours prior to your appointment to cancel if you cannot make it or reschedule. You may also leave a voicemail or Facebook message to cancel. Please do this as soon as you know you cannot make your appointment so that we can attempt to schedule your appointment with another client who may be on a waiting list.
When you book an appointment at The Spa & Beauty Clinic, you are here is very important to us, Cancellations within the time stipulated in our cancellation policy will allow us to allocate this space to someone else without it affecting our ability to operate. Also, please note if you are running late you may have your treatment time shortened to avoid inconveniencing the client that has a booking after you. Please note, that the following cancellation policy is now in operation.
- If you wish to reschedule or cancel your appointment and fail to give the 24 hours notice, 50% will be taken as a late cancellation fee.
- Last minute cancellations or “No Shows” will be charged a cancellation fee each time.
- NO SHOWS will be charged 100% of the service amount and is payable within 7 days.
- A Cash or card deposit of 50% will be required for any new clients that have not visited us before booking a treatment longer than 45 minutes.
- All bookings in advance for Christmas must have a deposit.
- If you have a gift voucher to use, we require you to quote your voucher number when making a booking, which becomes your deposit fee. If less than 24 hours’ notice is given of a change or cancellation a 50% fee of the treatment booked will be deducted from the value of your voucher. If you do not show up for your appointment, 100% value of the voucher will be void.
- ALL Spa bookings require a $10 per person non-returnable or transferable booking fee.
The Spa & Beauty Clinic prides our self on offering you the very best of care, products, and services. Thank you for your understanding!
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.